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While you have evidence, I'm assuming, of trying to correct the situation, do not be surprised if in the future they hit you with past services provided plus fees. (The electric bill when I moved to a new place was a shock!) In hindsight, I am 98% sure that our shady landlord was stealing power from somewhere. For the rest of our time in the unit, our electricity bill was about $20/month. So I paid it on the spot and put the bill in my name. it looks 's about 3 years since anyone paid this account? So we can put it in your name now, and you'll have to pay the balance owing to keep the power on.' I was totally expecting some bullshit like $10k past due, but I ask how much the balance is, and the customer service guy looks it up and says 'uh.it says $121?'. So we called the power company and they were like 'oh uh. We checked and he was like no, that's you guys. I'd been there a year, my roommate had been there 2 years, neither of us ever had an electric bill in our name - we thought the landlord paid it. I shared an apartment and one day we got a notice that our electricity would be cut off for non-payment. What do you actually get for making unnecessary negative assumptions about people/situation that have otherwise ended somewhat positively? Do you feel superior at the thought of you 'seeing' through this supervisors action so clearly and reading their true intentions lol What do you expect the supervisor to do, get on his knees and beg for forgiveness? Tell the CEO that they missed this customers payment for 3 years? Give you a dunkin giftcard? lmao. Worse case, you try to collect previous bills and best case, everyone moves on. I don't know who wouldn't do the same in this case. Besides, how do you know if the same supervisor has even been on that account for the past 3 years?

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OP got free electricity for 3 years and that's that. It's not like OP had to go through hell for this. Why do so many people on reddit always have the world vs them mentality in literally everything in life? Why can't you just say good on the supervisor to admit, not put blame on customer, and both parties have moved on. I haven't received any emails or calls regarding the situation so I'm hoping I'm in the clear for the past 3 years. Last week, we got our first bill for $75. I was given a new account number and was told to expect a bill in a month. The supervisor said they were at fault which I was shocked that they would even say that, apologized and said that they should have caught this a long time ago. Then each time I called to try to receive a bill, the work orders were put in wrong again. I can't quote her directly but essentially when I called to have the account switched over from our home builder to my name, the work order was put in wrong by the electric company and the account has been showing inactive even though our power was never shut off. At this point, I get put on hold while they try to figure all this out.Įventually, I'm connected with a supervisor who explains the situation. The electric company representative just straight up ask me at this point if I had received a bill for 3 years and I told her no and explained the situation again. I verified with my homebuilder years ago that they were not still paying the electric bill so what the electric company was telling me made no sense. I was told it was cut off due to nonpayment from our home builder. So I call to report the outage and after giving them my account number, I'm told that the account is inactive which I've never been told before any time I've spoken to the company. I tried to report the outage through our electric company's app but was met with an error so I had no choice but to call them. Looking down our street, everyone else's lights were still on so there wasn't a neighborhood outage. I've since had the issue resolved and wanted to share what happened.Ībout a month ago, I got home from work and my power was out. So I posted a few months ago regarding not receiving an electric bill for nearly 3 years and asking what I should do about it. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit.

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